In April 07 I joined Simon Labbett & David gamble to set up Saint. It was their baby. They had already designed the logo and put together a business plan of sorts; indeed, they had resigned from RKCR to go set it up. However, Mark Roalfe persuaded them to stay and do it within his agency. The CEO at the time, James Murphy, had the vision to see that this was a good thing and was very supportive of us. We set up at the front of the agency, a clear sign of the importance they placed on this venture. In the early days there was us 3 and a planner called Joe. We all mucked in and worked hard. David & Simon were the Creative Directors as well as the only creative team in these early days. And I have to say the quality of the work was superb.
Virgin Atlantic was our founding client – we took the digital away from Glue. Despite the wealth of clients at RKCR, we had to pitch for and win every bit of business in our own right. But that was fine, we had a really good team and no interfearence from the agency, so we could make the right descisions without having to consider a miriad of opinions, clouding the way. In the first 9 months of existance, we had a formidable pitch record of 8 wins on the trot.
Throughout this period the work started pouring in. We needed to ramp up, fast. So, I drew on my network of contacts and started to assemble a team of digital rock stars. Experts in their field, hard working and trustworthy. We had a solid unit now with specialist digital strategy, creatives, design, motion grapics and project management. By this time we could do pretty much everything in house and that helps turn around quick projects but more importantly it means you get a melting pot effect. Proper synergy where everyone’s skills and knowledge combine to help one another. Creatives can pick the brains of a flash Scripter to see if something is possible and in doing so, they can get further inspiration and push the concept further. This is something I feel passionately about and I know it works when you get it right. It’s one of the reasons Saint is a success. There are many others but I can’t give away all my trade secrets!
By the end of our first year, we had converted some agency clients and got some good work away but we were still setting up the machine. Our internal processes had to change as we grew and we still had a job to do in terms of integrating and educating the wider agency, Rainey Kelly.
Our second year was the year we came of age. We won some non RKCR clients of our own and got some great work away. We were a Cannes Cyber Lion finalist for our BBC White Season – spectrum project and I think if we had polished our award entry submisiion more, we may have got some silverware. Over the course of this time, we continued to grow and take on new clients. We made a modest but significant profit in year two and the last six months of that year were very strong, so we knew we would hit the ground running in year three and were set for great things. There was a real team spirit and a sense of positivity. We would all pull together and acheive the impossible – often working hard and playing hard. Many people have said to me that Saint is “a very special place” or “the best job I’ve had”. It’s certainly not because anyone has an easy ride. I think it’s a shared passion that we all want to do the best work of our careers. This is backed up by unprecidented staff retention. In the first 18 months only three people left us. Two emigrated to other countries and one has subsequently begged for their job back!
We did indeed hit the ground running in year three, 2009, and we kept on running. As of writing, we are 45 digital experts at the top of their game, we have had nine strong months, where income has grown steadily and profit is on target to be 20% for the year. When you place that in the context of the economic climate, I think it’s a significant acheivement. We have won more pitches, increased our retained clients and continued to pick up our own clients, such as a cool project for Getty Images called The Flickr Collection and we are currently working on the V&A’s latest exhibition – Decode.
The other week we received campaign of the month in NMA for our anti-knives work – It Doesn’t Have to Happen – ‘freestyle king‘ (A project close to my heart, as I spotted the opportunity in the agency, stayed late that night writing a digital strategy deck to present the next day, and managed to wrestle it into Saint. We have been working on it for almost a year now and have over 12,000 friends on Beb0).
Last week we were included in the NMA top 100. Saint came 67th in the top 100 and no 37 in the top 50 marketing agencies – the biggest for our age.
I’m very pleased with what we have acheived. Not only do we have a proper digital agency which can function independently but it is part of a top 10 above the line agency and functions as a fully integrated offering. I don’t know of any other ATL agencies who have managed to pull this off as sucessfully. Some have partners they work with but it’s a dysfunctional relationship. Some say they ‘do digital’ but they don’t actually know what they are doing and are losing money hand over fist. Some are getting there but aren’t as far along the line as we are. So, I’m extremely proud and I think that all my colleagues in Saint should be too.
“…one of the only advertising agency digital arms to stack up against the independents.”
- Campaign, 11th Dec 09
2010 promises to be the year when we take things to the next level. We have built it and they have come. We are now a well oiled machine ready to produce to outstanding work. Last month we boulstered our planning department with two digital heavyweights: Paul O’Neil, from AKQA, who just won a grand prix for his work on Fiat Eco Drive; and Jerome Courtial, ex Weidens, BBH and Glue. He was the planner on the original Linx effect website and mobile application. You can read Jerome’s own blog here. They join Mark Sng (Mark’s blog is here) and Lee Briggs. Mark is one of the original ‘rockstars’ i mentioned earlier and has been a pivotal member of the management team throughout our journey.
So, that’s a very quick summary of the Saint journey so far. I may well edit this post and I will certainly be adding further instalments as the story unfolds.
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